Privacy information
Trancom s.r.o., IČO 24464210, with registered office at Mukařovského 1985/5, Stodůlky, 155 00 Praha 5, Czech Republic, operates this website and related product websites.
What we process
This website is informational. Server logs may contain technical data such as IP address, request path, timestamp, browser user agent and error diagnostics. If you contact us, we process the contact details and content you provide so we can respond.
Product and billing data
For Trancom-operated products such as Zagite, we may process account details, product usage records, billing identifiers, invoice data, subscription status, support messages and security logs as needed to operate the service, provide support, prevent abuse and meet accounting or legal obligations.
Why we process it
- to operate, secure and debug our websites and services,
- to provide software, subscriptions, credits and related online services,
- to respond to business, billing, security and support requests,
- to meet legal, accounting, tax and provider-onboarding obligations.
Payments and providers
Payments, identity checks, hosting, domain operations, analytics or support tooling may be provided by external vendors such as payment processors, infrastructure providers or software-distribution providers. These vendors process data according to their own agreements and legal obligations.
Contact
Privacy and legal requests: legal@trancom.eu. Security reports: security@trancom.eu. Customer support: support@trancom.eu.